Contact Us
In 2023, founder/president, Pete Shaw, was hired to replace a client's wooden dock rails with aluminum rails. Shaw's other company, Southeast Rails, has been fabricating and installing railings and other similar products across the Southeastern United States for over 20 years. As the new rails were being installed, it was observed that the dock's gangway was in poor condition and needed replacement. Shaw then fabricated and installed a new aluminum gangway, a far more durable product. The owners were so pleased with Shaw's work, that they then commissioned him to enhance the safety and function of the dock by replacing dilapidated boards & hardware, then constructing a dock-bar/mini kitchen, fish cleaning station and swim ladder.
It was at this point that Shaw realized a niche opportunity, as there are no local companies that specialize in the maintenance of docks, thus birthing the concept of Dock Heaven. Shaw then brought his long-time friend, fellow boater and fisherman, Bryan Hughes, on board to be a partner in the fledgling business.
Hughes is a lifelong resident of Hilton Head Island and has been a real estate broker for over 25 years, dealing with numerous waterfront properties. He has seen many beautiful waterfront homes that, unfortunately, have docks that are in poor condition and not in alignment with the quality and grandeur of the rest of the property. With over 500 private docks in the Hilton Head/Bluffton area (with many in need of repair), it quickly became obvious that the services offered by Dock Heaven would be welcomed by dock owners. In May of 2024, Project Manager, Eric Spahr, was brought on board, thus officially establishing Dock Heaven.
Spahr has resided in the Lowcountry for over 35 years and has a diverse background. His construction experience includes framing, remodeling and roofing. His family owned business, Bargains & Treasures, was a locally revered high-end furniture consignment store, in which he was the first point of contact for all of their customers in evaluating the furnishings that they wished to consign, including dock furniture. He has seen his fair share of beautiful homes with ugly docks.
As the majority of dock owners most likely purchased their property because it had a dock, Dock Heaven's mission statement is "Protect and Enhance Your Investment". While Safety, Durability and Function are the primary pillars of Dock Heaven, we further emphasize that a well maintained dock provides significant value to a property.
Pete Shaw is the founder of Southeast Rails in Ridgeland, SC, and the visionary behind Dock Heaven, the first dock maintenance and repair firm in the Hilton Head area. Drawing on his extensive experience in fabrication, real estate, and coastal living, Pete is dedicated to elevating dock care to new heights. With a passion for quality craftsmanship and safety, he has honed his skills over the years, consistently delivering exceptional results for his clients.
Pete's commitment to excellence shines through in every project, ensuring that each rail installation and dock service meets the highest standards. He takes pride in building strong relationships with clients and colleagues, emphasizing teamwork and open communication to achieve shared goals. When he’s not working, Pete enjoys exploring the great outdoors and engaging with the local community.
Bryan Hughes is a Broker Associate at COAST brokered by eXp in Hilton Head and the Vice President of Dock Heaven. With a deep understanding of the local real estate market, Bryan brings a wealth of expertise in property transactions and waterfront living to his role. His commitment to providing exceptional service and personalized attention has earned him a reputation as a trusted advisor among clients.
In addition to his real estate prowess, Bryan plays a pivotal role at Dock Heaven, where he leverages his industry knowledge to enhance the company’s growth and success. His focus on quality and customer satisfaction ensures that every dock maintenance and repair project meets the highest standards. When he’s not busy facilitating real estate deals or overseeing dock operations, Bryan enjoys spending time on the water, embracing the coastal lifestyle that Hilton Head has to offer.
Eric Spahr is a seasoned project manager with 25 years of experience, currently making significant contributions to Dock Heaven. Renowned for his leadership and problem-solving skills, Eric expertly manages projects from inception to completion, ensuring that every detail meets the highest quality standards.
His extensive background in project management allows him to effectively coordinate resources, timelines, and team dynamics, leading to successful outcomes for clients. Eric is dedicated to building strong relationships with both clients and colleagues, emphasizing open communication and collaboration throughout each project.
Outside of work, Eric enjoys surfing, hunting, and spending quality time with his wife, Deanna, and their children. As an avid boater and fisherman, he embraces the coastal lifestyle and cherishes moments on the water with his family.
Mission Statement
At Dock Heaven, our mission is to provide exceptional dock maintenance and repair services that enhance the safety, functionality, and beauty of waterfront properties. We are committed to delivering high-quality craftsmanship, innovative solutions, and unparalleled customer service, ensuring that every project meets the highest standards. Our dedication to environmental stewardship and community engagement drives us to protect and preserve our coastal ecosystems while fostering strong relationships with our clients. Together, we create inviting waterfront spaces that bring families and friends together to enjoy the beauty of nature.
Goal
At Dock Heaven, our goal is to be the leading provider of dock maintenance and repair services in the Hilton Head area, recognized for our expertise, reliability, and commitment to customer satisfaction. We aim to continually expand our service offerings, invest in advanced technologies, and enhance our team's skills to deliver superior solutions for our clients. By prioritizing safety, quality, and sustainability, we strive to create a lasting impact on our community and ensure that every dock we service remains a beautiful and functional space for generations to come.
Core Values:
Quality Craftsmanship: We are committed to delivering exceptional workmanship in every project, ensuring durability and functionality that exceeds our clients' expectations.
Safety First: We prioritize the safety of our clients, team members, and the environment, implementing rigorous safety standards in all our services.
Customer Focus: Our clients are at the heart of everything we do. We listen to their needs, communicate openly, and strive to provide a seamless experience from start to finish.
Integrity: We conduct our business with honesty and transparency, building trust with our clients and partners through ethical practices and accountability.
Innovation: We embrace new ideas and technologies to improve our services and stay ahead of industry trends, ensuring we offer the best solutions for our clients.
Community Engagement: We are dedicated to giving back to our community, actively participating in local initiatives and environmental stewardship to preserve our beautiful coastal environment.
Teamwork: We believe in the power of collaboration and support, fostering a positive work environment where every team member’s contributions are valued and encouraged.
Your Dock Maintenance Queries Answered!
Dock Heaven provides a comprehensive range of dock maintenance and repair services, including inspections, fabrication, installations, power washing, and the construction of dock bars and mini kitchens. Our expert team is dedicated to enhancing the safety, functionality, and aesthetics of your waterfront property.
If you notice any damage, such as cracks, loose boards, or instability, it’s important to contact us immediately. Our team can conduct a thorough inspection and provide the necessary repairs to ensure your dock is safe and functional.
We recommend having your dock inspected at least once a year, or more frequently if it experiences heavy use or is exposed to harsh weather conditions. Regular inspections help identify potential issues early, ensuring the safety and longevity of your dock.
Scheduling a service with Dock Heaven is easy! You can either call us directly at 843.422.5322 or fill out our online contact form. One of our team members will reach out to you promptly to discuss your needs and set up an appointment that fits your schedule.